One of my favourite areas to research and study is feedback and the impact that the contribution of others have in teacher development. In this text I will focus on three different features feedback may take depending on tone, intention or professional relationship of those involved: affection, assertiveness and aggression. In general terms, Bill Gates helped us spread the idea that teachers need 'real feedback' to support them in growing and doing their jobs better, as opposed to having a vague comment on their work that will not contribute constructively, possibly causing...

[caption id="attachment_5702" align="alignnone" width="640"] team in serie red leader magnifying glass[/caption] A niche is part of the market, which, more often than not, is not targeted by the mainstream educational sector. The “one size fits all” teaching market overlooks these potential students and that may be excellent news for you. These available target niches are made up of doctors, youngsters wishing to au pair in the US, university students from engineering avid for high scores on IELTS, pilots looking for international aviation certifications, elders aspiring for new skills, etc. Focusing...

Ser autônomo ou ter uma escola de idiomas é extremamente desafiador, especialmente no processo de venda dos serviços educacionais. Há quem pense que vendas é uma arte, mas também é um processo racional com técnicas específicas que visam aumentar as chances de sucesso. A imagem abaixo representa um fluxograma de vendas em ELT e iremos abordar em detalhes a estratégia empregada. O primeiro passo seria sair da massificação do ensino padronizado e realmente focar na necessidade do cliente em um ensino personalizado. Mas para isso é preciso saber quais...

Vou confessar uma coisa: odeio ir ao dentista. Nada contra a pessoa do dentista, o profissionalismo ou o consultório. É meio que irracional, como um medo inexplicável, mas eu realmente detesto ir ao dentista. Por isso, evito ao máximo fazê-lo – erro clássico e crítico. Rápida historinha real: usei aparelho fixo por vários anos por volta dos meus 20 de idade e após retirá-lo, fiquei apenas com uma contençãozinha atrás dos dentes frontais inferiores. Por ocasião dessa contenção, eu deveria ir ao dentista 2 vezes ao ano para uma limpeza, coisa que não...

We have been discussing the importance of mindset and beliefs in education. The impact of the teachers' confidence that their learners can achieve higher, as well as their thoughts about their own teaching to influence learning outcomes. Focusing on teacher development, here are some tips of what teachers can do and how leaders - trainers or managers - can contribute to the teachers' growth mindset towards productive professional development that may benefit not only learners, but groups of teachers as well as the schools they work. From my point of view, even...

    Imagine a seguinte cena: Uma escola ou instituição de ensino onde a vasta maioria das ideias geniais viram realidade, ou seja, saem do papel, e geram resultados tangíveis, tanto em termos de ganho de qualidade pedagógica quanto no ganho financeiro da instituição. Algo desejável? Por que então a realidade é tão diferente? É impressionante o número reduzido de escolas de idiomas que utilizam a implementação das estratégias por portfólio de projetos. Mais surpreendente ainda é perceber que os institutos mais bem-sucedidos utilizam projetos mas não são seguidas como exemplo....

In Brazil the beginning of the year is hiring season for teachers. Unfortunately it’s unusual for ELT job ads in this country to list required and preferred KSAs (knowledge, skills, and abilities or attitudes). When they do, something that usually shows up is “living experience abroad” (“vivência no exterior”). To be me, in all honesty, that requirement simply boggles the mind. Here are a few issues I ponder over when I see that: 1. Why LIVING, not WORKING experience? How can “living” be a job requirement? Hey, I haven’t died, even...

According to ABF (Brazilian Franchising Association) there are currently 35 franchisors specialized in offering English teaching services. Some franchises have a staggering number of one thousand schools each. There are also countless independent teaching institutes in the market, employing a massive amount of education professionals. Yet, for all that, Brazil is still lagging behind the race for proficiency. One of the reasons is that basic management processes are overlooked. This article aims to shed light on how schools can maximize chances of success through rational planning and management. Management...

In my previous article (Strategy design and execution in education management – Part 1) we delved into strategic planning and how a single strategy is converted into multiple projects, also called portfolio of projects. In this text, we will focus on project execution, some of the main limitations and some solutions. The Fortune magazine claimed, in 1999, that 70% of strategic failures are due to poor execution and in 2003, suggested that less than 10% of strategies are well executed according to the plan. Evidence endorsing this idea abound...

When designing a strategy, a paramount and inherent aspect for a successful endeavour is that each action is in line with the expected performance and result indicators. There must be a clear goal, a road map that will reveal the path to be trailed, what one should expect and the final destination. As Seneca suggests: "If one does not know to which port one is sailing, no wind is favorable"  A strategy will always demand a series of actions to be successful. Depending on the magnitude of the task, we...