After much reflection on my professional career, I must admit that everything I do I don’t do alone. I am who I am thanks to the collaboration of an endless number of people that have crossed paths with me and shared some of their wisdom, kindness, support, different takes on ELT and constructive criticism. I am grateful for all of them having this immense impact in my professional life and I'm adamant that networking is key for professional and personal growth. Hugh Grant in the first minutes of the...

[caption id="attachment_5702" align="alignnone" width="640"] team in serie red leader magnifying glass[/caption] A niche is part of the market, which, more often than not, is not targeted by the mainstream educational sector. The “one size fits all” teaching market overlooks these potential students and that may be excellent news for you. These available target niches are made up of doctors, youngsters wishing to au pair in the US, university students from engineering avid for high scores on IELTS, pilots looking for international aviation certifications, elders aspiring for new skills, etc. Focusing...

Ser autônomo ou ter uma escola de idiomas é extremamente desafiador, especialmente no processo de venda dos serviços educacionais. Há quem pense que vendas é uma arte, mas também é um processo racional com técnicas específicas que visam aumentar as chances de sucesso. A imagem abaixo representa um fluxograma de vendas em ELT e iremos abordar em detalhes a estratégia empregada. O primeiro passo seria sair da massificação do ensino padronizado e realmente focar na necessidade do cliente em um ensino personalizado. Mas para isso é preciso saber quais...

    Imagine a seguinte cena: Uma escola ou instituição de ensino onde a vasta maioria das ideias geniais viram realidade, ou seja, saem do papel, e geram resultados tangíveis, tanto em termos de ganho de qualidade pedagógica quanto no ganho financeiro da instituição. Algo desejável? Por que então a realidade é tão diferente? É impressionante o número reduzido de escolas de idiomas que utilizam a implementação das estratégias por portfólio de projetos. Mais surpreendente ainda é perceber que os institutos mais bem-sucedidos utilizam projetos mas não são seguidas como exemplo....

According to ABF (Brazilian Franchising Association) there are currently 35 franchisors specialized in offering English teaching services. Some franchises have a staggering number of one thousand schools each. There are also countless independent teaching institutes in the market, employing a massive amount of education professionals. Yet, for all that, Brazil is still lagging behind the race for proficiency. One of the reasons is that basic management processes are overlooked. This article aims to shed light on how schools can maximize chances of success through rational planning and management. Management...

In my previous article (Strategy design and execution in education management – Part 1) we delved into strategic planning and how a single strategy is converted into multiple projects, also called portfolio of projects. In this text, we will focus on project execution, some of the main limitations and some solutions. The Fortune magazine claimed, in 1999, that 70% of strategic failures are due to poor execution and in 2003, suggested that less than 10% of strategies are well executed according to the plan. Evidence endorsing this idea abound...

When designing a strategy, a paramount and inherent aspect for a successful endeavour is that each action is in line with the expected performance and result indicators. There must be a clear goal, a road map that will reveal the path to be trailed, what one should expect and the final destination. As Seneca suggests: "If one does not know to which port one is sailing, no wind is favorable"  A strategy will always demand a series of actions to be successful. Depending on the magnitude of the task, we...