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Alan Couto

Investigating the impact of technology to improve learning experiences

 Joseph Pine II and James Gilmore’s article Welcome to the Experience of Economy has on its opening page the following statement: “As goods and services become commoditized, the customer experiences that companies create will matter most.” (Pine and Gilmore, 199:97) and much in  the same way, it is a positive experience  that learners also seek in...Read More
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